Help
Frequently asked questions.
Short answers for common publishing, payment and newsroom questions.
Help
Questions and answers
Use these answers for the most common release and account questions.
Can I save a release before publishing?
Yes. Save it as a draft while you write, then publish it now or schedule it for later.
Can I add images and captions?
Yes. Add media files, captions and usage rights from the release editor.
When does a scheduled release go live?
Scheduled releases become public after their publish time, as long as the newsroom is public and no embargo is still active.
What is an embargo?
An embargo keeps a published release private until the embargo time has passed.
Where can I find invoices?
Sign in, open Orders from your dashboard, then choose the invoice for the order you need.
Who receives messages from this page?
Messages go to the support team so the right person can reply.